PostMaster Features & Benefits

Providing Critical Information Alerts

Superior customer service is essential to be competitive in today’s fast paced business environment. Any opportunity to enhance your customer relationships will help you maintain your competitive advantage. One of the competitive advantages 1Voice can provide for you is PostMaster.

PostMaster is a sophisticated, real-time enterprise notification software solution. PostMaster automatically reports and displays desired information on incoming voice and fax mail messages.

You set the parameters identifying what alerts you require. You have control!

Features

	Multi-destination support (SMS, e-mail, pager and PostMaster desktop client)
	Email via SMTP so will support ANY Email Client
	Send SMS from the Admin Interface to any or group of Users
	Microsoft Windows 95/98/NT/2000 support
	Client/Server application
	Scalable solution

Benefits

Maximises Responsiveness In A Competitive Environment

	Enhances timely decision making through critical data notification.
	Builds customer loyalty by enhancing opportunities to provide superior customer service.
	Helps resolve escalating issues before they become service-affecting emergencies.

Extends Infrastructure Investment

	Saves capital by utilizing existing network infrastructure.
	Adds leading-edge features to existing business systems.
	Provides single-point notification from multiple business systems.

Increases User Productivity

	Provides real-time alerts on critical issues to mobile users.
	Maximizes user efficiency through instant predetermined notifications of crucial information.
	Minimizes training costs/time as PostMaster is easy to use.

Typical Applications

	Call/Contact Centre
	Mobile Executives
	IT/Telecoms Managers

Customer Requirements

	Octel Serenade™ or Aria™ Version 3.0 or higher
	LAN Hardware Kit*
	OctelAccess™ Server*

* Optional features of the Octel Overture Message Servers

How to buy

Connect

Tel: +44 (0)20 7950 3200 and ask for Sales

Email: sales@connectcs.com